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Our bespoke design process begins with an initial consultation where we discuss your needs and preferences. We then create a design plan specific to your space, including detailed visuals and material selections. Once approved, we move on to production and finally delivery and installation. We involve you every step of the way to ensure your satisfaction.
The timescale for a bespoke design project can vary depending on the complexity and scale of the project. Typically, the design phase takes 2-4 weeks, manufacturing can take 6-8 weeks and installation usually takes a few days. We provide a detailed timescale during your initial consultation to give you a clear idea of the process.
Absolutely! During the design phase, we provide samples of materials, fabrics, and finishes for you to review. This helps you make informed decisions and ensures the final product perfectly matches your vision.
We understand that your needs may change during the project. We offer flexibility to make adjustments during the design phase. However, once the design is complete and production has begun, changes may incur additional costs and impact the schedule. We discuss all possible changes with you in advance to ensure transparency.
Yes, we offer post-installation support to address any questions or concerns you may have. Our team is standing by to assist with any issues and ensure you are completely satisfied with your bespoke furniture.
We provide detailed care instructions specific to the materials and finishes used in your bespoke furniture. Regular maintenance tips and advice are included to help you keep your furniture looking its best for years to come.
Yes, all our bespoke furniture comes with a warranty covering manufacturing defects and material quality. The length and specifics of the warranty will depend on the product and will be detailed in your contract.
Yes, we can integrate your existing furniture into the new design to create a cohesive look. During the initial consultation, we discuss how best to incorporate your existing pieces to meet your design goals.
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